SHIPPING POLICY
We ship PAN INDIA!
Our shipping policy is designed to ensure a smooth and efficient delivery process for your exquisite Jewellery items.
Every package of the product purchased from Laxmi Collection will reach your doorstep in a durable condition and in tamper-proof packaging. The shipping AWB number is provided to customers after we ship the order. The selection of the courier partner will depend on their serviceability to the shipping address.
Shipping Details:
Processing Time:
- All orders are processed within 2-3 business days
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates & Delivery Estimates:
- Standard Shipping: Delivery takes 3-4 business days.
Shipping Confirmation & Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation via Email, Whatsapp, Sms so that you can track the details.
- You can track your order through our website or the courier’s tracking system.
Shipping Restrictions
- We do not ship to P.O. Boxes or military addresses.
- Certain items may be restricted in specific countries due to customs regulations.
Shipment Discrepancy:
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While we strive for timely delivery, unforeseen circumstances such as natural disasters, holidays, or carrier delays may affect shipping times.
- If your order is significantly delayed, we will notify you as soon as possible and work to resolve the issue promptly.
Lost or Damaged Packages
- Laxmi Collections is not liable for any products lost or damaged during shipping. However, if you receive your order damaged, please contact us immediately at thelaxmicollection2@gmail.com
- Please save all packaging materials and damaged goods before filing a claim.
Missing Products
We urge you to inspect the condition of the parcel before accepting it and report any issues within 5 hours of receiving the parcel. Please contact the customer service department, if you encounter any issues. Our investigation team will promptly address the matter and provide a resolution within 2 working days. Failure to report any issues within the specified time frame or failure to follow the recommended inspection process before accepting the parcel will result in us not being able to entertain any complaints.